Responsible gambling

If you're struggling with problem gambling or concerns about your gaming habits, we encourage you to take advantage of the resources available to help.

Voluntary Exclusion: Our resort adheres to Ontario's Responsible Gambling framework, providing access to voluntary self-exclusion programs that can bar individuals from casino gaming areas across the province for set durations or permanently. This program is designed to support those who feel their gaming habits are getting out of control and want to restrict their access to our facilities.

Personal Limits: On-site, we provide educational guidance on managing your time and money at our responsible gambling resource points. For any associated online services within Ontario's regulated market, you can configure personal limits directly in your account settings. These once-set cannot be shortened until the chosen period ends.

Session Reminders: Land-based players can obtain information about taking breaks from gaming, but specific "session pop-up" reminders are more common in online environments.

Loss Limits and Cooling-Off Periods: For any associated online services within Ontario's regulated market, you can configure loss limits directly in your account settings. These once-set cannot be shortened until the chosen period ends.

We align with provincial supports such as the Ontario government's gambling help services, including ConnexOntario (which provides 24/7 helplines and resources for gambling, mental health, and addiction).

Social Responsibility: We take social responsibility seriously and provide links to support organizations on our website. Our goal is to guide guests toward free, confidential assistance if they need it.

If you believe your gaming habits are getting out of control or think someone else might benefit from this information, we encourage reaching out to these resources for guidance.

Please visit the following pages for more detailed information and resources:

For Players

• Learn about our Voluntary Exclusion program
• Understand how to set up Personal Limits
• Find out about available Session Reminders, Loss Limits, and Cooling-Off Periods
• Reach out to us with any concerns or questions

For Operators, Suppliers, or Service Providers

• Get in touch with our Responsible Gaming team for more information on how we can support you.